** 23/06/2022 we have four members of staff absent with COVID. 

We are now not able to accept routine requests for appointments. Please only contact us if your issue can not wait.



Dear patients.

Due to ongoing issues with staff and GP shortages, we are suspending the online appointment request service. The service will be open for prescription and administrative requests only.

If you need an appointment please call the practice. 


Additionally, you can seek advice from a local pharmacy or NHS 111. These services are now part of the NHS's primary care umbrella.

If you feel your condition may be life-threatening, call 999 or attend your local A+E 

We are seeking GP provision from agency staff to aid cover, in the meantime please bear with us.  

We apologise and thank you for your understanding and continued support.


Enhanced Access - Patient Engagement Survey

As part of the ongoing NHS transformation, in 2019 the 12 GP practices in North West Leicestershire came together to form a Primary Care Network. All practices are required to open between the core hours of 08:00 and 18:30 and from 1st October 2022 the Primary Care Network will be asked to provide extra hours outside of core hours which will be known as Enhanced Access. We are keen to understand what you, as patients, would like to see available and we will use your feedback to help model the new service.

Please click on the link below to complete our short survey. This should take you no more than 1-2 minutes to complete.


Thank you for having your say.

North West Leicestershire Primary Care Network







The practice is seeing an increasing number of suspected COVID and COVID positive patients. In addition guidance for health care provider settings has not changed and social distancing and mask-wearing still applies.

If you have any COVID symptoms or have tested positive for COVID in the past 10 days (or someone in your household has tested positive) please DO NOT ENTER the practice.  

If you need to be seen or have a pre-arranged appointment, you must contact the surgery by telephone to discuss arrangements. 

If you have a member of your household with confirmed or suspected COVID the current Government guidance is here:

Self care - what are the benefits?

Self care is good for you and for the NHS. There are lots of benefits to self care. We believe it’s:

Quicker - no need to wait for a GP appointment. You can buy the medicines you need over the counter at your local pharmacy or supermarket and have them ready to use at home.
Easier - many treatments can be bought without the need for a prescription at your local pharmacy or supermarket, often for much less than a prescription charge.
Simple - advice and information about self care is widely available online. You can also call into any pharmacy for advice on the best treatment for your minor illness.
Considerate - self care helps relieve pressures on GP practices, urgent care centres and A&E.

Click here to visit the Self Care Portal

(Site updated 23/06/2022)
Order your repeat medicationsChange of contact detailsSign up to the newsletterAccess Summary Care Record
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website