The Silver Line operates the only confidential, free helpline for older people across the UK that’s open 24 hours a day, seven days a week.
The helpline number is: 0800 4 70 80 90.
They also offer telephone and letter friendship schemes where they match volunteers with older people based on their interests; facilitated group calls; and help to connect people with local services in their area.
West Leicestershire CCG
After talking to patients about over the counter medicines for minor conditions and understanding their experiences , the local Clinical Commissioning Group is asking GPs to no longer prescribe medicines on prescription for the short term treatment of minor ailments, low dose vitamin D supplements for prevention of deficiency and some specialised infant formulas. Patients will be asked to purchase them over the counter instead at the local pharmacy.
Community Pharmacists are best placed to help and advise people about suitable treatment for minor conditions. They are a great source of information, advice and guidance and you can buy your medicines cheaply and easily for minor conditions. The pharmacist will check the medicine is appropriate for you and your health problem. They will ask questions to ensure there is no reason why you should not use the medicine.
However if you are worried or your symptoms get worse or persist you can still make an appointment to see your GP.
By visiting your pharmacy you will help to free up valuable GP and nurse time, which can be used to deal with more complex or serious health needs.
Have your questions and queries answered
Patient Question and Answers
Visit the CCG Website for further information
FLU Season is here
Flu vaccination is available every year on the NHS to help protect adults and children at risk of flu and its complications.
Flu can be unpleasant, but if you are otherwise healthy it will usually clear up on its own within a week.
However, flu can be more severe in certain people, such as:
- anyone aged 65 and over
- pregnant women
- children and adults with an underlying health condition (such as long-term heart or respiratory disease)
- children and adults with weakened immune systems
Anyone in these risk groups is more likely to develop potentially serious complications of flu so it's recommended that they have a flu vaccine every year to protect them.
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(Site updated 15/12/2017)