MESSAGE TO PATIENTS 18/2/2021
We are currently offering the Covid-19 vaccination to patients in cohort 6 (16-65 with underlying health conditions). You may be invited by SMS message or be called by a member of our patient services team.
If you are 70 years or over and have not yet been contacted by the surgery, please telephone us and ask to speak to Karen or Carl who will be happy to book you an appointment, alternatively use the online booking system on the GOV website. https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/book-coronavirus-vaccination/
We have been made aware that the large Derby Arena vaccination site is now accessible to those patients who have had an invitation letter from NHS England / NHS Digital. Previously patients were limited to booking appointments at Birmingham or Manchester.
We have almost completed our housebound patient list. If you are housebound and have not yet been contacted, please let us know.
Vaccinations from the practice
To support the provision of housebound vaccinations, a small number of vaccinations will be offered from the practice in the coming weeks, these will be aimed at those patients who are not strictly housebound but are unable to travel outside of the village or fall into the clinically extremely vulnerable groups.
Front line health workers or those who work in social care
Leicestershire hospitals are running a dedicated service, please email email@example.com for more information. You will need to provide (to the hospital, not us) proof that you are eligible.
Measham Vaccination Site Details
The North West Leicestershire vaccination hub is located at Measham Leisure Centre, 22 High Street, Measham, DE12 7HR.
We fully understand that the location of the hub is not ideal for some of our patients, however the location is beyond our control. As soon as alternative provisions can be made, we will update you.
Scams and Fake Emails
We have been made aware of patients receiving emails with fake links to book Covid vaccinations. As far as we are aware invitations are only being sent out by letter or a call from us. If you are asked for any information other than your name and date of birth, it is unlikely to be a genuine invite. Never provide bank or payment details.
Our phone system was not designed to cope with the volume of calls we are currently experiencing. We are in the process of having a new phone system installed, which should be up and running in the next couple of weeks. In the meantime please accept our apologies for any difficulties you experience getting through to us.
Where possible we ask patients to be mindful of the other NHS services available such as local pharmacies, 111 or self-care options for minor ailments.
If you are calling regarding an admin query, it may be easier for you to send us an email to: firstname.lastname@example.org
However, we CANNOT accept appointment or other clinical requests via email.
We would like to thank you all for your continued support and co-operation during these difficult times.