Castle Donington Surgery - How to order your repeats from the doctors surgery

Repeat Prescriptions

If you require certain medication on a regular basis, your doctor may authorise you to obtain repeat prescriptions from the surgery. Please use the computer slip, ticking the boxes for the items you require.

We regret that, except in exceptional circumstances, we cannot take repeat prescription requests over the telephone.

If you do not have a computer slip please fill in a prescription request form available from reception. Your prescription can then be collected or sent to the chemist next door to dispense. You should allow two working days for the prescription to be processed. If you would like your prescription to be sent to the chemist and dispensed, please allow 3 working days.

In some circumstances where medication remains unchanged it could be possible to send prescriptions to the chemist for collection without having to submit a repeat prescription request. This is called repeat dispensing, and if you think it will be helpful to you, please discuss it with your doctor.

Also See Online Repeat Requesting

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

Prescription costs as of 1 April 2019

Prescription charge (per item): £9.00
12-month prepayment certificate (PPC): £104.00
3-month PPC: £29.10

If you have to pay for 4 or more prescription items in 3 months, or 13 or more items in 12 months, you may find it cheaper to buy a PPC. The charge for a single prescription item is £9.00, whereas a three month PPC will cost you £29.10 and a 12 month PPC £104.00.

Telephone advice and order line 0845 850 0030
General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website

Free Prescriptions

You MAY be entitled to free prescriptions if you suffer from certain conditions or are on a low income. Ask your doctor or pharmacist and read the NHS leaflet, NHS Prescriptions.

If you cannot get free prescriptions you may still be able to save money by buying a pre-payment certificate, which is like a season ticket for either 3 or 12 months. We keep a small supply of the leaflets and forms. Please ask for one or ring 0845 8500030 to buy one.

Repeat prescription requesting is part of our online services.

For registration information, please see the Online Appointment page

***Proof of identification is required. No access or amendments will be made to SystmOnline accounts without PHOTOGRAPHIC ID***

To Access the Online Service Click Here.