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Latest News

Important Changes to NHS Prescribing


Dear Patients

From April 2019, GPs are no longer routinely able to provide prescriptions for medications and treatments which can be bought over the counter at pharmacies and supermarkets.

This means that GPs, nurses and pharmacists will not usually prescribe certain medicines for minor health concerns and patients will be asked to purchase them from pharmacies or supermarkets instead.

The changes follow national recommendations from NHS England to encourage people to self-care and to reduce the amount of money the NHS spends on medicines which are available to buy over the counter.

These changes apply to; 

  • Health conditions which are self-limiting and so do not need treatment, as they will heal or be cured of their own accord
  • Any minor ailment that is suitable for self-care, which means that medical advice is not normally needed and the person can manage the condition themselves, by purchasing medication directly.

These prescriptions also include other common items

  • That can be purchased over the counter, sometimes at a lower cost than that which would be incurred by the NHS
  • For which there is little evidence of clinical effectiveness such as probiotics, vitamins and mineral supplements

People who need medicines to treat a long-term health condition, such as diabetes, or for more complex illnesses, as well as patients on treatments only available on prescription will not be affected by the changes. The changes will also not apply to those who have found that over-the-counter products haven’t helped, or patients who are unable to treat themselves. In all of these cases, prescribers will be able to use their own judgement when deciding whether to issue a prescription.

For more information please see link CCG - More information

Patient Leaflet OTC leaflet for patients

Change of opening hours


Dear Patients

We have been reviewing our security measures following a serious incident. To safeguard our patients and staff and to avoid the situation with patients alone in the building we are returning to normal in opening hours, which are 8am till 6:30pm as of; 1st March 2019

Please see attached PDF for more information

Change of opening hours

Extended Access appointments

We are increasing the number of appointments available for you to see a GP in the early mornings, evenings or at weekends across West Leicestershire.

Depending on your individual circumstances and symptoms, we may offer you an ‘extended access’ appointment. Please note however, that these appointments will not be in your usual GP practice and may not be with one of your usual GPs or nurses.

Depending on the reason for your appointment, and if you are in agreement, it may be suitable for you to see an Advanced Nurse Practitioner, instead of a GP.

The clinician you see will be able to access relevant sections of your medical notes and will communicate what has happened during your appointment back to your usual GP practice.

These appointments will be available at the following locations:

  • Loughborough Urgent Care Centre at Loughborough Community Hospital
  • Coalville Community Hospital
  • Hinckley and Bosworth Community Hospital

If you would like to know more please speak to a member of practice staff

Mental Health Matters

Supporting people who live in North West Leicestershire, the Mental Health and Wellbeing Recovery Service is available via self-referral.

Please see their website for more information. 

You can self-refer via telephone on 0300 3230189

Secure text messaging service

You can also contact a public health nurse via our secure text messaging service, Chat Health.

  • In Leicester:
    Text 07520 615381
  • In Leicestershire and Rutland:
    Text 07520 615382

The service is staffed Monday to Friday between 9am and 5pm (excluding bank holidays). You’ll receive an automated message back to confirm that we have received your text, and then you’ll receive a text response within 24 hours.

This service is confidential 

We might inform someone if we were concerned about your safety, but we would usually speak to you first.

Your messages are stored and can be seen by other health care staff who follow the same confidentiality rules. If you need help more urgently, contact your GP, nearest walk in centre or dial 111.

Please note that the Chat Health text service cannot receive voice calls or MMS picture messages. To prevent the health professional from sending messages to you, text stop to our number. Messages are charged at your usual rate.

Brightening up Reception

Thanks to Castle Donington & District Flower Club, our reception area is being treated to regular flower displays.

Note from the club:

If you have any interest in flower arranging, gardening, etc, this is the Club to come to. We have flower demonstrations, workshops, talks and much, much more throughout the year.

Trips are organised at various times throughout the year to local houses and gardens. A local nursery has a small stall each month, selling unusual plants, shrubs and bulbs. Our evenings include a raffle giving everyone a chance to win one of the demonstrator's creations.

Please come along and join us for a fun and friendly evening and a chance to meet new friends. If you have any queries please contact Gill Carty on 01332 810552. Meetings take place every 2nd Wednesday - Village Hall, Moira Dale, Castle Donington at 7.00pm for 7.30pm.

NEW - CCG "over the counter" Medication Survey

West Leicestershire CCG are currently undertaking a review of medicines and supplements which are available to buy cheaply over the counter and are currently also available on prescription.

As part of this, they want to understand how people would be affected if they had to buy certain products directly from supermarkets or pharmacies, instead of requesting a prescription for them. This means we can make the best use of NHS resources and ensure we are spending our money wisely.

If any of these changes would affect you, please let us know by filling in our surveys.

You can find the survey regarding medicines also available over the counter and vitamin D by clicking here

The survey regarding infant formula can be found by clicking here.

The surveys close on 4 August 2017. Once the survey closes, the results will be analysed and the resulting report will be made public on the CCG website.

More information can be found on the CCG website - click here

Gluten Free Foods

The CCG have requested that we limit the prescribing of Gluten Free Foods. Patients who are currently prescribed these foods will soon be receiving a letter with further information and a new order form.

Castle Donington Surgery would like to make it clear that this decision has been made by the CCG and NOT the practice. The CCG have agreed that all comments and complaints should be made directly to the CCG via the email address provided.

CCG Gluten Leaflet

Gluten Q&A


If you are 65 or over OR you have a long term medical condition such as Asthma, COPD, Diabetes or even if you are pregnant you are eligible for a free flu jab to protect you this winter.
For a full list of who is eligible please visit the NHS choices website; Who should have the flu jab?

RCGP Reasearch Ready® accredited practice

Castle Donington Surgery is an RCGP Research Ready® accredited practice and strives to involve patients in clinical research. Dr Taggar is the research lead for the practice and works closely with the National Institute for Health Research (NIHR) to implement a variety of research studies relevant to our local population.

New Monthly Hearing Aid Clinic Here at Castle Donington

Free advice for anyone with hearing loss.

Basic maintenance service for Derby hospital patients. (Cleaning and retubing)

Health for Teens

The Health for Teens website, created by LPT,  has been shortlisted for a national healthcare communications and marketing award.   The website includes a lively, accessible short film for young people about mental health resilience. There are also opportunities for users to access quality information and materials about mental health problems that affect children and young people.  

Please have a look at the website and film by following this link

Updated Travel Information

Please see the Clincs and Services section for more information... 


Let's Talk - Welbeing and Podiatry services have been added to the new self-referral section under clinics and services.  

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website