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What is available

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • Book or cancel appointments online
  • Order repeat prescriptions online
  • View parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at

How to sign-up

For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up

Castle Donington Surgery offers online appointment booking and cancellation services. Online prescription requesting is also available.

This means that you can book or cancel future appointments as well as order your usual medication at any time of the day or night.

Access to these services is both secure and strictly monitored. Misuse or abuse of the system will not be tolerated. The practice has the right to revoke any patient’s access to the system at any time without notice.

A username and password will be required to access the system. To register, come into surgery and inform reception. Your must provide photographic ID when registering or amending your account. The request has to be made in person. You will then be issued with your username and password.

Currently only pre-bookable appointments for GPs are available. All other appointments including on the day and nurse appointments have to be made via reception or the phone.


To Access the Online Booking Service Click Here.




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