Castle Donington Surgery53 Borough StreetCastle DoningtonDerby, DE74 2LBTel: 01332 856 050
We have decided to publish our policy, to help patients decide on the most appropriate pathway. Please see the link below to access our latest emergency treatment policy.
Emergency Treatment Policy
The midwives are now requesting that patients complete a Patient Information Form prior to booking appointments. Once this form has been completed and returned to the midwife, they will contact you directly to arrange your first appointment.
Midwife 1st Appointment-Patient Information
The surgery runs nurse-led annual monitoring clinics designed for patients who suffer from a wide range of chronic diseases such as asthma, diabetes, heart disease, etc.Patients who will benefit from these clinics will be sent letter invites automatically.
Derbyshire Hospitals are our current providers of Diabetic Eye Screening. Appointments are available here at the surgery and at various other locations in the locality. The diabetic eye screening service manages all of the appointments. Please contact them with any queries, 01332 254977.
We run the Support for Carers Leicestershire project to support carers throughout the county, whether you care full-time or for a few hours a week. You can see what the service offers here http://www.supportforcarers.org/
By August 2017 we had 4200 carers signed up for the service and around 5 new carers join every week.
The project aims to inform and support carers in all communities throughout Leicestershire, to improve carers’ quality of life, promote their health and well-being and to encourage them to make real choices about their lives.
The service includes:
The project is funded by Leicestershire County Council.
Please see the self referral tab.
Contraceptive services and advice are available from all the doctors and nurses in normal surgery hours. We recommend that patients who are on the pill see the doctor/nurse every 6 months. Patients with an intrauterine device (coil) should see the nurse once a year for a check-up. Please call at reception to make an appointment.
Cervical Cytology Screening (smear test) is carried out by the practice nurse at her daily clinic. All women under 50 are recommended to have a smear test carried out every 3 years unless they have had a hysterectomy or never been sexually active. Women who are aged 50–60 are recommended to have a smear test every 5 years and those over 60 require one normal smear. Frequency of testing does depend on individual patient history.When booking your smear test please specify that your appointment is for a smear test, as a longer consultation time will be allocated.
If you think you are pregnant, please make an appointment with your doctor. Antenatal clinics are held in conjunction with our midwife on a Thursday morning. All doctors are on the obstetrics list and hold clinics for antenatal care and postnatal examinations.
Advice Clinic is held on a Tuesday Morning and clients need to ring the Clinic Booking Line on 0116 2153257 to make an appointment for the clinic.
The Health Visitor contact number is 0116 2153205 ( this is an answerphone and messages are picked up during Health Visiting hours by any member of the North West Leicestershire Health Visiting Team)
See Vaccination Schedule on the right
Some of our doctors are on the minor surgery list and carry out minor surgery which may save you having to attend hospital. Please discuss this with your doctor.
Please call between 2pm and 4pm to enquire about your test results by calling 01332 856050 and selecting option 4.
Please note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.
When you take your test you will be told how long it will be before the results are returned to the practice.
It is your responsibility to check your results and to make an appointment to discuss them with your doctor if your are advised to do so.
We provide all types of driving medicals: Racing Drivers, Taxi Cab, HGV, LGV, PSVL, Airfield Permits and Elderly Drivers. For more information of available medical examinations please call us on 01332 856050
We are NOT a yellow fever centre, therefore cannot offer you advice regarding yellow fever immunisations or exemption certificates.
Please go to your nearest Yellow Fever Centre
If you are travelling abroad on holiday or for work it is important to check whether you require or are advised to have certain immunisations or take anti-malaria medication. Your travel company may give you a general idea of the immunisations or malaria protection you require.
For a more specific, detailed look at your requirements please go to: www.travelhealthpro.org.uk and nhs.uk travel-vaccinations
Here at Castle Donington Surgery we are able to provide;
Hepatitis A - 1st and 2nd doses
Typhoid – 1st and all booster doses
Combined Hepatitis A and Typhoid – first dose (2nd dose is Hepatitis A alone)
Tetanus, Diphtheria and Polio if course not already completed
MMR (Measles, Mumps and Rubella) 1st and 2nd dose
If you require travel immunisations, please book a travel consultation phone call with our practice nurse as early as you possibly can, and at least 8 weeks before travel.
Anti-malaria medication, if required, will be discussed at the travel consultation.
If there is less than 4 weeks before travel, you will need to attend a private travel clinic taking a printout from the surgery of your previous vaccinations. Please ask at reception for this.
Please note that if you do not attend an arranged nurse appointment you may not be able to book another.
We are unable to provide the following immunisations, as they are not available on the NHS
Japanese B encephalitis
Tick borne encephalitis
Single agent Hepatitis B
Meningitis ACWY (if for travel alone)
Anti-Malaria (as above – on private prescription only)**
If you require these you will have to go to a private clinic and pay for them.
Private clinics are provided by the following travel services locally:
www.masta-travel-health.com Masta Travel Phone Number: 0330 100 4200
If you are unable to get to the surgery in time, most of the travel clinics will be able to provide immunisations normally available on the NHS for a fee.
** Most chemists will provide some anti-malaria medicines without a doctor's prescription privately. (You will have to pay the full cost for these.)
Some services allow patients to request an appointment themselves. This requires no input from the GP.
Please find below a list of the current services that allow for self-referral.
LLR Specialist Suicide Bereavement Service Launched!: https://www.startaconversation.co.uk/latest-news/2019/11/bereavementsupport
The LLR multi-partnership suicide prevention website that includes information on all aspects of suicide prevention (including where to seek urgent help). It’s called ‘Start a Conversation, Suicide is Preventable’: https://www.startaconversation.co.uk/
Supporting people in who live in Northwest Leicestershire, the Mental Health and Wellbeing Recovery service are available via self referral.
Please see their website for more information.
You can self refer via telephone on 0300 3230189
Quit Ready Leicestershire offers free and confidential text, phone and web chat advice. For more details visit: www.quitready.co.uk or call 0345 646 66 66.Advisors from Quit Ready Leicestershire will be in touch via telephone, text message, web chat or email to offer support on a weekly basis during the 12-week programme to ensure people have the best possible chance of staying smoke-free. The service runs from Mondays to Fridays (9am to 7pm) and on Saturdays (10am-2pm).
The new service also acknowledges the significant increase in the use of e-cigarettes,which the service doesn’t provide, but behavioural support is on offer to people who use e-cigarettes.
People can self-refer using the online contact form found on the website and the service is particularly keen to support women who are pregnant or people who have other health problems.
If you are having difficulties such as feeling low, anxious or stressed and would like some help, are aged 18 or over and registered with a GP practice in Leicestershire County or Rutland, you can self-refer to this service by:
- Following the link and completing the online referral form: www.iaptportal.co.uk/ltw.html
- Call Let's Talk on 01509 610968
- Download and print the self-referral form for the Leicestershire and Rutland Let's Talk Wellbeing Service and post to:
Let’s Talk – Wellbeing, Bank Court, Weldon Road, Loughborough, Leicestershire, LE11 5RF
For further information please visit the webpage;
Podiatry services aim to keep the population mobile, help users keep their independence and maintain their quality of life by providing an expert and complete range of foot and lower limb care, for those with a clinical, medical and/or physical need. This can range from routine corn, callous and nail care to the extremely specialised ‘high risk’ cases such as diabetic foot ulcer care, nail surgery, complex biomechanical assessment and treatment, through to provision of insoles and orthotics.
Referral Form - Click to download
Information Leaflet - Click to download
If you live in Nottingham City or Derbyshire, please click on the link for your area above for details on how to self-refer to our podiatry service. Please note we are unable to accept self-referrals from Nottinghamshire or Lincolnshire patients.
Visit the website for more information
We are launching some updates to our patient notice boards and website with a focus on the community. These will include updates to promote services to help improve health and general wellbeing.
Easymove chair aerobics
Wakefield Court Classes
Steady steps plus
**new class to the area; Stretch and Strengthen.This new seated exercise class will start on Thursday 25th July 10.30am-11.30am £3 per session and will run for 13 weeks. The only reason there is a cost attached is that our funding only covers part of the running costs and we therefore have to try and minimise our loses but do not operate these to make a profit
**Stretch and Strengthen
The Volunteer Centre is an invaluable resource for the village and surrounding community, providing information and signposting services on matters relating to housing, jobs, benefits, local opportunities and other services. These are all available at the Drop In Centre on Borough Street.
However the Volunteer Centre offers a far wider range of services than this and their website proves to be an excellent guide to all they offer. Projects such as Grow Cook Share, transport for medical appointments and organised lunch clubs.Link to the Volunteer Centre's website
The “Cancer Wellness project” is a cancer rehabilitation scheme which is specifically available for those patients who are living with a cancer diagnosis, who maybe receiving treatment, in remission or in recovery and will also offer support to their carer’s. The scheme will be run under the guidance of a qualified cancer rehabilitation instructor and will offer those patients living with a cancer diagnosis access to:-• Individual assessed activity plan which may include gym and/or fitness classes• Relaxation therapies e.g. head, hand and foot massages, Tai Chi, Meditation• Social Café so people can sit and talk to each other, share experiences.
One of our experienced handymen can visit you to check the temperature in your home and whether there are draughts. They’ll inspect your heating system and any insulation measures you have. If our handyman’s assessment suggests that you could benefit from energy saving equipment – such as energy saving light bulbs or reflective panels behind radiators – these will be fitted. He’ll also give you practical tips on saving energy and keeping your fuel bills down.All our handymen are DBS (was CRB) checked.To arrange a FREE Home Energy Check for yourself or for an older person you think might benefit, please contact Amy Welch on 0116 299 2254.
CLASH 2012 has recently received a £2,000 Community Development & Engagement Grant through their Staying Healthy Grant Scheme and will now be running run some activities in Loughborough.The aim is to provide activities for adults and children with arthritis of all abilities, to have fun and make friends. If any patients would like to join any of the activities then all they need to do is contact CLASH and become a member of CLASH 2012. For further information, they can call 0333 3444 611.
For further details on activities please refer to;Attachment CLASH-Sunday_PosterAttachment KIDS LEAFLETAttachment EXERCISE LEAFLETAttachment ADULTS LEAFLET
The Health for Teens website, created by LPT, has been shortlisted for a national healthcare communications and marketing award. The website includes a lively, accessible short film for young people about mental health resilience. There are also opportunities for users to access quality information and materials about mental health problems that affect children and young people. Please have a look at the website and film by following this link
Free advice for anyone with hearing loss.Basic maintenance service for Derby hospital patients. (Cleaning and retubing)
The Silver Line operates the only confidential, free helpline for older people across the UK that’s open 24 hours a day, seven days a week.
The helpline number is: 0800 4 70 80 90.
They also offer telephone and letter friendship schemes where they match volunteers with older people based on their interests; facilitated group calls; and help to connect people with local services in their area.
REFERRALS FOR PATIENTS GOING PRIVATELY
This leaflet is to explain the practice’s policy for provision of referral to private providers outside the NHS.
Most private medical insurers will require a referral from a GP to facilitate a private consultation, it is also good practice if you are self-funding to provide a referral to outline the problem and any tests performed so far.
Unfortunately the administration time of these referrals can sometimes be varied depending on workload commitments.
This has led the practice to develop a policy of administering referrals according to clinical priority rather than the provider used. This means that if there is a large number of NHS referrals to process urgently (such as cancer referrals) these must be processed before any routine private referrals.
We therefore ask you when you request a private referral not to book any appointments for routine matters for less than a week from agreeing referral with the GP and preferably wait until you have the referral letter before booking the appointment.
Your referral will be available to take to the appointment from reception.
Castle Donington Surgery
FEES AND CHARGES
Effective 23 October 2017
Not all services at the practice are available under the NHS.
GPs do not have to carry out non-NHS work on behalf of their patients. Time spent completing non-NHS services such as insurance forms, preparing reports and writing letters takes the GP away from the medical care of his/her patients. Most GPs already have a very heavy NHS workload and paperwork takes up an increasing amount of their time.
When a GP signs a certificate or completes a report, it is a condition of remaining on the medical register that they only sign what they know to be true. The GP may have to check a patient’s entire medical record even if it is just a signature that is required. Please therefore be aware that non-NHS services can take up to 14 working days for the GP to complete and in some cases longer.
NB Lasting Power of Attorney documents: The GP may or may not be able to complete these. Please be prepared to leave the documentation with the surgery for the GP to review, with the possibility that it could be returned having not been completed.Where patients request non-NHS items or services, a private fee may be payable.
Please contact the practice for further information regarding fees and charges.
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